Yeah, it was a little soul destroying for sure as it wasn't a short letter, either.

But I wrote about the postal machines and the incident to several penpals and their commiseration helped a lot at that time.

I don't think I've ever lost an email before but that doesn't sound good, either. Especially because it was only on a computer screen or smartphone screen and could feel like it was never there as it vanished into thin air? Hm. I hope that never happens to you again but that might be a big thing to hope!